We will be happy to accept returns or exchanges. If there is a problem with your order please call us at 1-530-913-1438 or email firstname.lastname@example.org to resolve the issue. All returns must be made within 21 days of receiving your merchandise.
Returns are subject to the following conditions:
- Items must be returned with the Packing Slip and a statement clearly stating the reason for return.
- All items must be returned in original packaging (no partial spools or packages).
- All items must be returned unused and in their original condition.
- Volume prices received will be adjusted for returns in the credit.
- We do not refund the cost of return shipping or insurance.
- Returns can be subject to a 10% restocking charge.
Should the package be lost or damaged in shipping, we are not responsible.
Please send your return to:
PO Box 1468
Truckee, CA 96160